26 Marketing Jokes to Tell at Your Next Meeting

Whether you’re delivering a huge presentation or hosting a webinar, a touch of humor works like a charm to delight your audience. Plus, a joke here and there can convey a fun and creative company culture.

I always use marketing jokes as an ice-breaker to start a conversation in a group or keep things breezy in the middle of a serious discussion.

No matter how corny you sound, you can catch people’s attention and create a fun impression — especially when you’re cracking niche jokes about marketers. I’ve rounded up 26 marketing jokes that you can keep up your sleeve for your next big meeting or networking event.

26 Marketing Jokes for Your Amusement

One-liner marketing jokes can instantly make people laugh and put you in the limelight. With this list of jokes I’ve handpicked myself, you don’t even have to try hard to be funny.

Just memorize the ones you love, and you’re all set to make quite an impression in your next meeting. My only tip: Don’t shy away from being cheesy!

And don’t forget to check our collection of the funniest commercials of all time for an extra dose of comedic inspiration.

Digital Marketing Jokes

1. What do you call a landing page with a high bounce rate?

A takeoff page.

2. Why don’t marketers make good chefs?

Because they’re too obsessed with serving ads rather than actual cooking.

3. Why are some marketers bad at catching fish?

Because they’re only trying top-of-funnel tactics.

4. What did one prospective lead say to the marketer?

Catch me if you can!

5. What’s a marketer’s favorite drink?

Brand-y!

6. How did Yoda get his first lead?

He used the Sales Force.

7. Why would marketers make good football players?

Because they’re good at “converting” opportunities.

8. Why do marketers hate trampoline parks?

Because the bounce rate is so high!

9. Why did the marketer’s fiance call off their wedding?

Because he printed “call-to-action” cards instead of save-the-date cards.

10. Why does it take marketers so long to order a pizza?

Because they have to run A/B tests to choose the best toppings.

SEO Jokes

11. Why did the SEO expert cross the road?

To get to the first page.

12. Why did the SEO expert join the highway patrol?

Because they love heavy traffic!

13. What do an SEO marketer, a fitness freak, and a gardener have in common?

They all prefer the “organic” stuff.

14. Where do SEOs go to cry?

On the second page of Google, where nobody can find them.

15. Why don’t SEO experts and military men get along?

Because they’re both vying for better ranks.

16. What did SEOs dress up as for Halloween?

404 Error Pages!

Social Media Marketing Jokes

17. Why did the social media marketer go to the hospital?

He wanted to get viral (ideas).

18. What’s the difference between LinkedIn and a comedy club?

Comedians share at least some true stories, while on LinkedIn, it’s all made up.

19. Why would Sherlock Holmes make a good social media marketer?

Because he’s good at stalking other people.

20. How does a social media marketer stay cool during a crisis?

They just keep refreshing their feed until it blows over!

21. Why do social media marketers go to therapy?

To cope with their fear of creating unfunny memes.

22. Why did the social media marketer join the book club?

Because they heard it’s a good place to find “lit”erary captions for memes.

Content Writing Jokes

23. Three content writers walk into a bar.

They don’t get a drink because they already have too many open tabs.

24. How did Harry Potter become a content writer?

He used his skills in spell-checking!

25. Why do content writers feel cold all the time?

Because they’re surrounded by drafts.

26. Copywriters: We don’t want to sound too promotional in our messaging.

Also Copywriters:

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Infuse humor in your business meetings.

Nobody likes to sit for hours and listen to boring, endless conversations. You’ll either zone out and start daydreaming or feel mentally drained in just a few minutes.

The best meetings are always ones with fun energy — jokes are cracked, legs pulled, people roasted, and much more! It all comes down to how you shape your company culture and create the work environment.

If your company has a fun culture where meetings are incomplete without silly jokes, then bookmark this list of marketing jokes to have a blast with your colleagues.

26 Company Swag Ideas Employees Will Actually Like

Research shows that company swag can be a highly effective tool for boosting engagement. In fact, in one recent study, 61% of survey respondents agreed that promotional products help build brand awareness, and 58% reported that they loved getting swag.

That being said, through my experience as the head of marketing at two different tech companies, I’ve found that not all swag is equally well-received. What does it take to make sure that you invest in creating swag that people will actually like?

In this article, I’ll start by explaining what company swag is and how to order it, and then I’ll dive into some of my favorite ideas for company swag.

What is Company Swag?

Broadly speaking, “swag” refers to any kind of gift or product that companies give away for free in order to drive engagement and brand awareness.

In many cases, swag is used as a sales tool. For example, giving gifts to clients can be a great way to make sure existing customers feel valued — and to keep your brand top-of-mind. Similarly, many companies give out small, branded items such, as pens or pencils, to prospective customers at conferences or other events.

However, swag isn’t just a sales tool. Another important application of company swag is as a tool for retention and employee engagement.

Whether as a welcome gift for new employees, a holiday gift for an entire team, or a congratulations gift for team members who’ve reached an anniversary milestone, giving employees swag helps them feel appreciated.

Plus, if the swag is something they can use or wear in their day-to-day lives — like a water bottle or hoodie with your company’s logo — it allows them to serve as ambassadors of the company wherever they go.

How to Order Swag

Clearly, company swag can be hugely valuable — but it’s also easy to get it wrong. Specifically, when it comes to ordering swag, it’s vital to make sure to consider the budget you can afford to invest, the quantity of swag items you’ll need, the best vendors to work with, and the lead time it’ll take.

Budget

The first important consideration to keep in mind is budget. While you may be tempted to launch straight into designing and ordering your swag, I’ve learned firsthand that it’s critical to start by making sure you know how much you can spend on the project.

In some organizations, there is already an established budget for swag, whether on a monthly or annual basis. That said, even if the budget is set, it’s still essential to avoid making assumptions: I recommend getting explicit approval for the exact amount you plan to spend to avoid running into problems or misaligned expectations down the line.

In other cases, there may not be a predefined budget. For example, I worked with a startup that had never ordered swag before, so my boss wasn’t sure how much we should be spending on it.

If you don’t have a budget, you can benchmark against other major line items in your team’s budget, do some online research, and ask for input from colleagues to get a sense of what would be reasonable.

Then, you can share that estimate with the relevant decision-makers — and again, be sure to get explicit approval before clicking “buy.”

Quantity

The next question you’ll need to think about is quantity. How many shirts, hats, or pens do you need? Answering this question will depend on how you intend to use the swag.

If you want to get something for every employee on your team or in your department, start by counting the number of expected recipients. Remember to account for potential new additions to the team, as well as some extras, in case you’ve forgotten anyone.

Alongside the number of recipients, there’s also the question of timing. When I’ve ordered swag in the past, it’s sometimes for a single, one-off event, but more often, I’ve planned to use a single order of swag for multiple events.

For example, if you’re buying branded water bottles for new employees, it probably doesn’t make sense to just buy enough for your current cohort of new hires. Instead, it may be worth estimating how many new hires you expect to have over the next six months or even the next year, and getting enough swag to last you through several cohorts.

Vendors

Once you’ve determined how much you can spend and the rough amount of swag you’ll need, it’s time to start thinking about vendors. There are countless options for swag vendors, all of whom offer different types of products at different price points and quality levels.

If you’re not sure where to start, a quick Google search can get you some initial options. In addition, I always recommend asking friends or coworkers for their advice. They may be able to tell you about a vendor that you wouldn’t have found on your own, and input from someone you trust can help boost your confidence that the vendor will deliver as promised.

Plus, some vendors offer referral deals and discounts, potentially saving both you and your colleague some cash.

Lead Time

Finally, don’t forget about lead time, or the time it will take for a vendor to make and ship your swag to you. This is especially important if you’ve got a hard deadline, like a conference or holiday party where you plan to give out the swag.

In my experience, you’re unlikely to find a vendor who can offer a lead time of less than 5-10 business days — so make sure to plan ahead, and build some extra buffer time into your schedule in case of delays.

Best Company Swag Ideas

All right, so you’ve set a budget, decided on quantity, chosen a vendor, and accounted for lead time. But what exactly should you order? Below, I’ve shared some of my favorite company swag ideas, from apparel to wellness and beyond.

Apparel

One of the biggest benefits of apparel is that if employees like the swag, they’ll wear it for years, spreading awareness of your brand everywhere they go. Here are some of my favorite options for apparel swag.

Hats

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Who doesn’t need a hat? One of the lower-cost types of apparel, hats are always a popular swag option. If you’re in a warmer climate, try baseball caps, and if you’re somewhere with colder weather, beanies may be more appreciated.

T-Shirts

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Branded T-shirts are another great giveaway. They’re also a good option if you’re looking to get a bit more creative with your design, since there’s plenty of room to include not just your logo, but a custom slogan or other design elements.

Hoodies

If you’ve got a bit more budget, everyone loves a nice, cozy hoodie. These are an especially good idea if your team is based somewhere with colder weather, or if your office tends to have the air conditioning cranked up.

Socks

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Socks are a fun swag idea that also offer loads of customization options. Beyond just adding your logo or other designs, you can also think about different styles. Would your employees appreciate fuzzy socks? Extra-long socks? The possibilities are endless.

Jackets

A high-quality jacket is another swag item I’ve found is often a big hit. In fact, I know people who have kept wearing their company-branded jackets years after leaving the job! Especially for people in colder-weather locations, jackets or coats are often very much appreciated.

Sunglasses

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In contrast, if you’re based someplace with plenty of sun, consider looking into custom sunglasses. You can get glasses in your brand colors, and you can also have your logo or slogan printed on the sides.

Sunglasses may be especially popular if your employees spend time outside while on the job, or if your team enjoys outdoor activities in their time off.

Productivity

The next category of swag ideas is related to productivity. These are items that employees might choose to take home, but they can also use them while in the office.

Sticky Notes

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A classic swag item, sticky notes are something we all need — just make sure you choose ones that are big enough that they will actually be useful.

Pens 

You can never have enough pens! Pens are a great option to keep your company top-of-mind every time an employee writes something down.

Pencils

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For employees who prefer something erasable, branded pencils are another low-cost swag option that are always appreciated.

Erasers

While a little less common than pens and pencils, erasers are one of my favorite swag ideas. They can come in almost any size, shape, or color, giving you countless customization options, and they’re both affordable and universally useful.

Mouse Pads

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While a lot of productivity items are fairly small, mouse pads give you a decent amount of real estate to work with, giving you a lot more flexibility and space to include custom designs.

Travel

Another one of my favorite categories of swag is travel items. After all, whether I’m just taking the train into the office or embarking on an international flight, I always need travel items to help with the journey.

Tote Bag

Tote bags can be a versatile option for coming to work, heading to the gym, or going on a longer trip. Plus, they’re big enough to include some larger artwork, beyond just a company logo or slogan.

Travel Mug

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Are your employees big coffee or tea drinkers? If so, a travel mug is sure to be a hit. Make sure you get one with good reviews, though, since the last thing you want is people associating your company with spilling hot coffee all over themselves on the drive to work.

Water Bottle

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Give your people the gift of hydration! Whether they keep it on their desk, take it to the gym, or carry it in their bag, everyone needs a water bottle to help them stay hydrated throughout the day.

Lunch Box

While you might not have used a lunch box since grade school, this is a unique swag option that can make a big impact. A lunch box is also more versatile than you might think. Some employees might just use it to carry their lunch to work, but others might take it to the park for a picnic, or even use it as a mini cooler for a beach day.

Beach Towel

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If you’re looking for a swag option with maximum real estate for your creative designs and imagery, look no further — not only is a beach towel fun and useful, but it gives you all the space you could want for a large, custom design.

Wellness

Swag isn’t just about free stuff. It’s about showing people they matter. And how better to send that message than with swag that’s focused on supporting their health and wellness? Here are some of my favorite wellness-related swag ideas.

Lip Balm

Help your employees stave off chapped lips with a branded lip balm. You can add a custom logo or slogan on the side of the tube, reminding people of your brand every time they take it out.

Tissue Packs

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Many people carry around a pack of tissues in their bag or purse. So why not replace it with a custom-designed package? This is a useful gift that’s small enough to travel easily, but a little more substantial and unusual than a lip balm.

Fidget Spinners

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In recent years, fidget spinners have become massively popular. That said, they’re still a relatively uncommon swag gift, so offering a branded fidget spinner can be a great way to stand out from the crowd.

Stress Balls

A classic swag gift, stress balls are a low-cost yet highly versatile option. They can come in virtually any color, size, or shape, and some companies even develop custom stress balls in a unique shape that’s relevant to their business.

Hand Sanitizer

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Especially in the post-Covid era, hand sanitizer has become an increasingly appreciated gift. Encourage your people to stay healthy while also keeping each other safe with a custom bottle of hand sanitizer.

Tech

Finally, if your organization enjoys tech and gadgets, it may be worth looking into tech swag options. Some of these can get a little pricey, but there are also plenty of low-cost options to consider.

Power Bank

We’ve all been there: You pull out your phone to check a message or make an important call while on the go, only to discover that the battery’s dead. A portable power bank can be a real lifesaver, and there are plenty of low-cost ones on the market if budget is a concern.

Mini Speaker

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If you’re open to spending a bit more money, a custom-branded mini speaker is another great, techy swag gift. This might be an especially fitting gift for a company in the audio industry, or for an employee who’s a big music buff.

Charging Cable

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A lower-cost option, phone charging cables are always useful. They don’t offer too much room for customization, but you can include a logo or small image, as well as exploring options for colors aligned with your branding.

Headphones

From cheap, wired headphones to advanced, noise-canceling headphones or earbuds, headphones offer a wide range of price points and quality levels to choose from. They’re also useful in a wide range of settings, from playing music to help you concentrate at work to listening to an audiobook on your commute home.

USB Drive

Finally, USB drives are another low-cost swag idea that can easily be customized with your logo and brand colors. USB drives are also useful in a wide range of contexts, and if an employee uses it to store important files, they’ll likely be looking at it every day!

Align Your Company Swag with Your Company Culture

At the end of the day, the most important factor to consider when ordering company swag is your company’s culture. The best swag aligns not just with your brand colors and style guide, but with the culture of your organization.

For example, if you’re a wellness-focused organization, wellness-related swag gifts may be appropriate. In contrast, if your team is highly technical, techy swag may be more appreciated. It’s all about understanding the culture of your organization, and then identifying the best kinds of swag for your unique team.

Editor’s note: This post was originally published in November 2013 and has been updated for comprehensiveness.

How To Add YouTube Annotations (Cards and End Screen)

As a youngster, way back in 2010, I remember watching a YouTube video that fascinated me.

I was learning to play the keyboard at the time and came across an upload by MysteryGuitarMan that lets you play a song by clicking on piano keys displayed on the screen. My song of choice? “Mary had a little lamb,” a classic for beginners.

This interaction was possible due to YouTube annotations, a feature that opened up novel avenues for creativity and conversions on the platform. Although no longer available today, other tools have come to the fore.

In this article, I’ll cover:

What were YouTube Annotations?
What are YouTube Cards?
What is a YouTube End Screen?
How to Add YouTube Cards
How to Add a YouTube End Screen
YouTube Cards and End Screen Best Practices

What were YouTube Annotations?

YouTube annotations were an in-built feature introduced in 2008 that let creators layer text and links on their video, typically displayed on-screen for a specific duration. This opened up a variety of interactive options — to add remarks, title videos, prompt subscriptions, link to social channels/websites, highlight merchandise, include dialogue in thought balloons, and even create pick-your-own-ending storylines.

You could develop annotations from within the platform using the annotations editor. There were five types of annotations to choose from: speech bubble, note, title, label, and spotlight.

However, these were properly viewable only on desktop devices, not on mobile. With the proliferation of smartphones, among other factors, YouTube sunsetted its annotations editor in 2017 and ceased displaying earlier annotations on videos in 2019. YouTube cards and end screens have taken their place.

What are YouTube Cards?

YouTube cards, or info cards, are narrow clickable boxes — urging viewers to take a specific action — that appear near the upper edge of the screen for a short duration while a video is playing. Launched in 2015, it comes as a built-in feature within YouTube Studio that lets creators add these elements to videos. There are four types of cards currently available: video, playlist, channel, or link.

Here’s an overview of what each type does, according to the YouTube Help Center:

While not as versatile as YouTube annotations, the main draw is that cards work smoothly on mobile devices and offer a clutter-free viewing experience (taking up a small portion of the screen). Creators can use cards to share related videos, provide additional resources, or even promote certain websites (for those in YouTube’s Partner Program), all while the primary video is going on.

Here’s a look at a YouTube card on the HubSpot Marketing channel (check out the top right corner from 02:15 to 02:20):

What is a YouTube End Screen?

A YouTube end screen lets creators place a single or multiple defined call-to-actions (CTAs) in the final 5-20 seconds of a video. Introduced in 2016, a year after cards, this tool helps drive continued audience involvement.

There are different types of elements you can include on an end screen. Here’s a look at what they are straight from the horse’s mouth, or in other words, the YouTube Help Center:

A key difference between YouTube annotations and an end screen lies in the name itself. An end screen can only be placed toward the close of the video, while annotations could be included throughout. End screens are also more structured, mobile-friendly, and can’t be turned off, unlike annotations. However, annotations offered greater functionality in terms of creative use cases.

Below is an example of a YouTube end screen (08:03 onwards). It features a link to the channel’s latest upload, a subscription button, and a link to a resource center.

How To Add YouTube Cards

Step 1: Log into your YouTube account.

Click on your account’s profile picture (in the top right corner next to the notification bell) and then YouTube Studio.

Step 2: Prepare your video.

This step will vary depending on whether you’re uploading a new video or adding a YouTube Card to an already-published video on your channel.

For a new video:

Click on “CREATE,” the button with a video camera icon next to it on the top right corner of the page. Then, select “upload videos” from the drop-down menu.
Upload your file and fill in the necessary information about the video in the “Details” window that pops up — such as title, description, audience, and image thumbnail. Then, click on “Next,” and the “Video elements” tab will open. Choose “Add cards.”

For an already-published video:

Click on “Content” from the menu on the left. Then, click on the title of the video you wish to add the cards to.
Scroll, and you’ll see a button that reads “Cards.” Click on it.

Step 3: Choose the type of card.

Next, a window will pop up where you can identify the particular content piece you wish to link out to.

Step 4: Enter teaser text and a custom message.

Remember, each has a limit of 30 characters. Then, use the timeline to move the card to a specific time in your video and the zoom buttons to position it accurately.

Preview how the card will appear. Then, repeat steps three and four to add all the cards you want (there’s a limit of five per video). Finally, click on “Save.” And voila, you’re done!

How To Add a YouTube End Screen

Step 1: Follow steps one and two from the section on how to add YouTube Cards.

The only difference arises in the final part of step two — select “end screen” instead of “cards.” So, if you’re uploading a new video, click on “Add” next to the “Add an end screen” option on the “Video elements” window. And if you’re working on an already-published one, choose “End screen” (see image below).

Step 2: Choose your end screen.

You can choose to import an end screen from a video already on your channel or create a fresh one. To use a pre-existing end screen, click “Import from video” and then pick the one with your desired end screen.

Alternatively, create a new end screen by choosing any of the available templates or customizing your own. Click on “Element” in the top left corner, and choose from a video, playlist, channel, subscription button, or link (for YouTube Partner Program members). Then, fill in the necessary details. You can add multiple end-screen elements by selecting the “Element” option again.

Step 3: Check out the preview.

The preview window lets you refine the end screen further. Reposition elements by using your cursor to drag and drop, and resize video elements if required. You can also use the timeline to adjust the duration of each element.

Once you’re happy with the final result, click on “Save.”

YouTube Cards and End Screen Best Practices

Here are some tips to consider when creating a YouTube Card or an End Screen:

1. Conceptualize your end screen during the writing process.

This has two benefits:

It gives you the freedom to get creative.
It allows you to take control of the video narrative and let it seamlessly transition into the end screen.

“Unfortunately, most creators just slap the end-screen onto any new video with the hopes that viewers will click through. If creators really want to get more clicks on an end screen, they should verbally explain why the next video is particularly relevant,” says Matt Koval, founder of YouTube consulting firm Creator Dynamics, who also worked within YouTube for close to ten years.

In other words, Koval says, they should pitch the viewer on why it makes perfect sense to watch this video next.

2. Consider featuring cards in the second half of your video.

There’s a simple reason behind this.

Liron Segev, YouTube growth and security strategist (with over one million subscribers on his YouTube channel), explains, “Cards need to be strategically placed because if the viewer is interested in that topic, they will abandon the current video to check out the playlist, channel, video, or link in the card.”

This could be a bad signal for the current video, Segev says. It can seem like the video didn’t satisfy the audience (due to abandonment rates). “Therefore, it is advisable not to place cards in the first half of the video so that the audience doesn’t leave before consuming at least 50% of the video,” Segev notes.

3. Follow basic design principles.

Providing a good user experience is critical to get viewers to engage with your content. And good design lends to that. Here are some principles to keep in mind when creating cards and end screens:

Branding and customization. A strong brand identity helps increase recall value. You can create a custom background video — complete with your channel’s brand elements like color, font, text, graphics, and icons — for your end screen to provide that ‘wow’ factor. However, also ensure a smooth transition from the main content to the end screen.
Balance and readability. Provide sufficient whitespace on your end screen to let your CTAs shine through. Preview it before going live to ensure it displays well. When it comes to short videos, limit the number of cards you include, to ensure the audience doesn’t get overwhelmed.
Relevance. Would you click on a card that prompts you to view a playlist of funny cat videos while watching a video on sales plan templates. Likely not (unless you’re a sucker for cats, like me). Jokes aside, it’s vital to recommend content and CTAs relevant to your video for a higher click-through rate.

4. Be strategic about your call-to-actions on the end screen.

Imagine you reach an end screen with four equally-sized elements — asking you to watch a video, subscribe, check out a playlist, or purchase a product. There’s likely going to be some friction in your mind about which choice to select. Compare this to an end screen with just one or two elements.

The goal of an end screen is to get a conversion. So think about the primary action you want the viewer to take after watching your video and shine the spotlight on it. For multiple elements, you can follow the principle of visual hierarchy to draw attention to your CTAs in order of importance.

5. Use the pointer finger to direct audience attention to your end screen.

Let’s suppose the main CTA on your end screen is a relevant video. “When ending the current video, physically point where the end screen video element would be placed, while advising the audience why they should watch it.

Both the words and the physical action of pointing tend to result in more clicks,” says Liron.

Want to up your YouTube game further? Check out our free YouTube Marketing Course on HubSpot Academy.

Beyond the Video: Leveraging YouTube Cards and End Screens Well

YouTube Cards and End Screens are potent tools in a creator’s arsenal to increase channel watch time, boost audience interaction, and persuade viewers to take your desired action. Clicks, subs, conversions — that’s what you can get with well-planned cards and end screens!

Explore the simple tips mentioned above to get started. Then, observe the analytics and iterate as needed.

Consumer Confidence: What It is & How It Works

Every time I visit my favorite coffee shop, the barista gives me a smile, nods, and brings my go-to order in a few minutes. It’s a relationship built on trust and loyalty. Imagine if all your customers felt the same about your brand.

In crowded markets where buyers are spoilt for choice, gaining consumer confidence can help you become a trusted name. This confidence will ultimately influence buying decisions and drive business growth.

In this article, I’ll explain consumer confidence and provide actionable tips for increasing this index for your business.

We’ll cover:

What is consumer confidence?
How is consumer confidence measured?
Why is consumer confidence important?
How to Increase Consumer Confidence in Your Business

What is consumer confidence?

Consumer confidence measures the degree of optimism customers feel about spending money on purchases. It predicts economic conditions for upcoming months based on consumers’ financial situation and willingness to spend or save money.

If people are optimistic about their finances, they’ll likely spend more and drive economic growth. But if they feel pessimistic, they’ll minimize spending, leading to a slowdown.

Here are three pillars for businesses to build consumer confidence and gain customer loyalty:

Honesty. When brands choose authenticity over popularity and keep their messaging transparent, they set the right expectations for potential buyers. This creates a more truthful buying experience where consumers aren’t worried about being scammed or getting low-quality products/services.
Trust. Trust is an extension of the honesty pillar. For consumers to trust your business, you have to make realistic promises and deliver on all promises — right from deals and discounts to timely delivery and customer support. This ultimately leads to greater satisfaction and healthy relationships, translating into customer loyalty.
Consistency. To retain consumer confidence, you need to consistently deliver premium-quality products/services. This is a big part of building your reputation as a trusted, high-quality brand, which allows people to make more confident buying decisions.

Now that we’ve cleared the basics, let’s understand how consumer confidence is measured and why it matters to your business.

How is consumer confidence measured?

The Consumer Confidence Index (CCI) is an economic indicator where the Conference Board measures people’s financial behaviors and willingness to spend.

The board surveys around 5,000 households in the U.S. to assess their attitudes toward spending or saving. Then, they release a monthly report providing insights about the economic conditions and predictions for the coming months.

Here’s how the CCI is measured in different phases:

Survey creation. The CCI survey includes five questions about people’s present situation and future expectations. Respondents can choose from three options to answer a question: positive, negative, or neutral.
Relative value calculation. After all the data is collected, the positive responses for each question are divided by the sum of all positive + negative responses. This gives the relative value for every question, which is compared against the relative values from 1985 (the original benchmark for CCI).
Interpretation. The average of the relative value of all five questions becomes the Consumer Confidence Index. The index value of >100 indicates a high confidence level and economic growth. On the other hand, an index value below 100 signals a slowdown with a low willingness to spend.

With this detailed breakdown of the Consumer Confidence Index, it’s time to address the big question: Does CCI even matter for businesses?

Why is consumer confidence important?

Consumer confidence can directly impact business growth. A high confidence index means people are willing to spend more and increase consumption. This can improve sales, increase revenue, create employment, and create a sustainable growth loop.

If you’re wondering about CCI’s impact on your business, here are four ways a high confidence index can benefit businesses:

Higher sales and revenue. When people feel financially secure, they’re more eager to spend money. This can unlock new revenue streams for businesses and drive more conversions.
Business expansion. A consistently positive buying sentiment means businesses will have enough cash flow to expand their operations. You can hire more employees, open a new branch, enter new markets, or add more product lines/services.
Greater customer loyalty. High CCI also promises customer retention because customers can continue to shop from brands they trust. You have the opportunity to create long-term relationships with repeat buyers.
Stable workforce. Another big benefit for companies operating in a high-confidence climate is the ability to stabilize their workforce. You don’t have to hire rapidly or lay people off, and instead focus on mutual growth.

Put simply, the CCI can have a domino effect on the economy and your business. A positive index can create opportunities for hypergrowth, but a negative index can push you into a slump.

So, what can you do to increase people’s confidence in your brand? Let’s find out.

How to Increase Consumer Confidence in Your Business

I spent days researching what businesses need to build and maximize consumer confidence. Here are four best practices for increasing people’s confidence in your brand.

1. Maintain an authentic brand image.

The higher the degree of trust people have in your brand, the more likely they will buy from you. You can cultivate this trust in a few ways. Let’s break them down.

Transparency

Give people an unfiltered, unedited view of how you build your products or deliver your services. For example, if you’re a B2B SaaS company, you can talk about the behind-the-scenes process of building, and if you’re an ecommerce brand, you can talk about how your products are made.

In this post, Cosmix highlights how its product is different from most on the market because it’s made with real vanilla. This video gives you a glimpse of its manufacturing process.

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Brand Values

Of consumers, 84% buy from brands whose values align with theirs. People will resonate more with your brand when they know you’re committed to making an impact in society. So, spotlight your values at different touchpoints in the buyer journey so buyers can trust your brand.

Take a page from H&M‘s book with their message about sustainability and mission to build a circular economy.

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Social Proof

Building social proof is another great way to establish consumer trust. That’s because people trust brands when they hear a friend or acquaintance endorsing them. You can work on word-of-mouth marketing or strategically use social proof to win consumers’ confidence.

Creating a trustworthy brand image is a good place to start your efforts to increase consumer confidence. Once the foundations are set, you can implement these best practices to double down on this progress.

2. Simplify the buying experience.

With so many options available to your target buyers, you can’t afford to make any mistakes in the buying experience. The slightest friction in this journey can send people away, looking for alternatives.

That’s why you have to make the buying process as simple and seamless as possible.

Here’s a handy checklist I created after observing some of the most effective buying journeys from discovery to purchase:

Website navigation. Make your website so easy to navigate that people can shop even while asleep. Instead of frustratingly searching, it should give customers what they need in a few clicks.
Clear pricing details. Be transparent and share your pricing information upfront to help people make an informed buying decision. You should also avoid complex price points to avoid confusion.
On-demand support. Offer round-the-clock support or create a self-serve support model for people to find relevant answers whenever they need.
Convenient checkout. Make checkout a breeze without asking people to jump through hoops. You can also add a guest checkout option for quick orders.
Multiple payment options. Given that at least 15% of consumers expect high payment diversification, you should add various payment options to maximize conversions. Here’s an example of Cleartrip offering various payment methods:

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3. Embrace consultative selling.

The rule of thumb for modern businesses: People don’t like being sold to. Gone are the days when pushy sales tactics could close deals and drive sales. Today, customers expect a more meaningful relationship with brands.

You have to focus on solving actual pain points instead of blatantly promoting your product/service. That’s called consultative selling, a needs-based selling approach in which you act as a helpful advisor, trying to provide tailored solutions and build a relationship.

Here are a few ways to leverage consultative selling to increase consumer confidence:

Listen intently to your audience and understand their pain points.
Share user-generated content to contextualize your solution for their use cases.
Ask questions and encourage people to open up about their challenges + expectations.
Share helpful resources tailored to specific challenges to educate and guide customers.
Proactively support customers after purchase to solve queries and ask for feedback.

This post by Fable&Mane presents a great example of an existing customer showing how she uses one of their products and how it’s benefitted her.

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4. Deliver empathetic support.

Customer support is a critical link in building consumer confidence. If you want people to continue buying from your business, you have to focus equally on their post-purchase experience.

You can start by training your support team to listen carefully, validate people’s feelings, and respond with empathy. As part of the training program, you can host roleplay sessions, create support materials, and run mock sessions to help the team inculcate this message.

Besides direct support, communities are among the best channels to deliver support and delight customers. Our Consumer Trends Report suggests that 19% of respondents joined an online community, and at that same time, 24% actively participated in one. A thriving community can become a channel for support and turn into a growth lever.

You can also leverage social channels to deliver proactive support and address grievances.

Chewy’s support team presents an excellent example of how it’s done. They engage with people mentioning them on social channels and go the extra mile to help customers.

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Maximize Consumer Confidence in Your Brand

Gaining consumer confidence isn’t just a nice-to-have anymore. You need to strengthen your brand reputation and consistently deliver value to your buyers to win their trust.

I’ve outlined different ways in which a positive Consumer Confidence Index can help businesses. You can also strategize to get started with these best practices to increase confidence in your brand and delight customers through consultative selling, seamless checkout journeys, and round-the-clock support.

How a Bottom-Up Budget Can Transform Your Company From Bottom to Top

The first time I managed a marketing budget, I was handed a dollar figure and asked to accomplish X, Y, and Z with it. The following year, I was asked to do more with a slightly smaller budget. Sound familiar?

While this top-down approach is common, it isn’t the only way to budget. The opposite approach is a bottom-up budget, where each department and team proposes a budget according to their needs and goals.

This is common in large organizations and startups alike.

Had I played a more active role in creating that first marketing budget, our strategic approach and performance — not to mention my engagement level — likely would have looked different.

Let’s explore the benefits of bottom-up budgeting and how to implement it at your company.

Table of Contents

What is a bottom-up budget?
Example: Building My Own Bottom-Up Budget
Get Started: How to Create a Bottom-Up Budget in 5 Steps
Bottom-Up Budget Best Practices
When to Use a Bottom-Up Budget

What is a bottom-up budget?

A bottom-up budget is a budgeting methodology where individual departments propose their own budgets to be consolidated by the centralized finance team.

Unlike top-down budgeting which takes a prescriptive approach to assigning budget amounts to teams, bottom-up budgeting is a collaborative method.

Top-Down vs. Bottom-Up Budgets

For bottom-up budgeting to work, companies need exemplary guidelines, workflows, and communication to navigate the budgeting process.

While this methodology has many advantages, it also has some drawbacks. Each company should carefully weigh the pros and cons and follow best practices.

Pros of Using a Bottom-Up Budget

Bottom-up budgeting gives teams and employees more autonomy and flexibility and can be more accurate. But like any collective decision-making, it’s more complicated to pull off.

Here are four advantages of the bottom-up budgeting approach.

1. Bottom-up budgets improve accuracy.

Finance leaders don’t have an in-depth knowledge of the day-to-day functions, needs, and constraints of each unit. The teams that carry out this work do.

When the teams doing the work create the budget, it’s more likely to be detailed and accurate because of the team’s intimate knowledge of the operational realities.

2. Bottom-up budgets increase team autonomy and engagement.

Inviting teams to participate in the budgeting process gives them more autonomy and engagement with their work. Not only can this help engage and retain employees, but it positions the company for better performance.

“When finance teams give budget owners more ownership and autonomy to create their budget, there is better partnership that can increase accountability to comply with it and improve overall financial performance,” shares Bala Kini, senior director and financial consultant at ZRG Partners.

“This fosters a culture of empowerment and collaboration between all levels of employees.”

3. Bottom-up budgets allow for more agility.

Since teams are experts in their functional areas, they can anticipate how priorities and costs may change from year to year. For instance, non-marketers may be unaware of how the cost of paid advertising has risen in recent years.

Bottom-up budgeting shines as it allows quick adjustments and adaptations to changing market conditions or internal priorities.

4. Bottom-up budgets increase transparency among departments.

Bottom-up budgeting is a collective process, and companies using this method benefit from greater transparency. This contributes to greater trust, accountability, and collaboration.

Cons of Using a Bottom-Up Budget

Despite the benefits, bottom-up budgeting brings some challenges along with it.

1. Bottom-up budgets can lead to misalignment between the company and departments.

If departmental goals and strategies don’t align with overarching company goals, there’s a risk of strategic misalignment.

“I’ve seen cases where lower levels of management are blindsided by their operational needs and deliverables and lose sight of the company’s long-term strategic goals,” says Kini.

How to counter this: Invest in internal development to connect employees and teams to your company values. Include champions from each unit in creating your overarching strategy and vision.

2. The process can be cumbersome and time-consuming.

The process of bottom-up budgeting is more complex and time-consuming. 73% of organizations say they spend too much time on manual budget processes such as validation and data entry, according to Vena.

Bottom-up budgeting involves initial communication, forecasting costs and revenue, consolidating an overall budget, and working through revisions and errors. This can make the process slower and inefficient and create a higher indirect cost from employee time spent on budgeting.

“Building the budget from the ground up can also be daunting for budget contributors,” explains Melissa Howatson, CFO at Vena and host of The CFO Show podcast.

“In many cases, managers would actually prefer to know what the starting guardrails are and go from there. This would also help with reducing the likelihood of budget owners having to start the process over if their proposed budget doesn’t fit with the company’s overall objectives.”

How to counter this: Create a well-defined budget process and oversight (see our detailed implementation tips below).

3. Bottom-up budgets have a greater risk of distorted budgets.

With bottom-up budgets, there’s a risk that each unit will ask for too much money and that the company will overspend.

“There is a high possibility that department leads approach this as a ‘blank check’ opportunity and inflate their expense budget and underestimate revenues (overestimate losses) so that their performance always appears favorable,” cautions Kini.

How to counter this: Take a realistic look at your projected revenue for the year. In the consolidation process, ask departments to make cuts if necessary.

Anatomy of a Bottom-Up Budget

So, what does a bottom-up budget actually look like? A bottom-up budget is more than just numbers on a spreadsheet. Here are all the parts that go into a bottom-up budget.

Revenue Projections

In this section, you’ll add estimates of the income or revenue expected from sales, services, investments, grants, or other sources.

Revenue projections serve as the foundation for budgeting expenses. If your unit isn’t a revenue-generating one, skip this step.

Expense Categories

Start by breaking down your projected expenses into categories like:

Personnel (salaries, benefits).
Operating expenses (rent, utilities, office supplies).
Marketing expenses (agencies, ad campaigns, production).
Equipment or capital expenditures.
Research and development.

Expense Estimates

Now, we come to the dollar amounts. Estimate how much you’ll spend on specific activities, projects, or initiatives during the budget period.

Consider direct costs (e.g., materials, labor) as well as indirect costs (e.g., overhead, administrative expenses).

Budget Assumptions

List which assumptions and factors you considered during budget planning, such as revenue and growth projections, inflation rates, market trends, or regulatory changes.

Budget Justifications

Give justifications for each budget line item, detailing the rationale behind it. Link budget items to strategic objectives and performance metrics and account for any increases from the previous budgeting period.

Scenario Planning

In bottom-up budgeting, it’s a good idea to propose more than one budget to management.

This gives teams the agility to adapt, but retain ownership if they don’t receive the budget amount they requested, or unforeseen circumstances change budget assumptions or financial performance during the year.

Scenario planning outlines steps to manage risks, reallocate resources, or adjust budget priorities as needed. Consider the example below from U-nique Accounting Services, which gives the option for three different budget scenarios.

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Example: Building My Own Bottom-Up Budget

Ready to see this in action? Follow along as I create a product marketing budget proposal. For this project, I used a modified version of the HubSpot marketing budget templates.

Download the Marketing Budget Templates

First, I started by breaking my product marketing costs into expense categories.

For these, I chose product/market fit, product testing, product releases, and content. I listed out each anticipated cost, such as $10,000 for user testing sessions under product testing.

In a more detailed version, I would estimate the cost for each category by month, quarter, and year.

You’ll notice that I have two scenarios here. Scenario 1, presumably the ideal one, has a larger budget of $200,000, while Scenario 2 has a smaller overall amount of $150,000 to show how I would adjust for a smaller budget allotment.

Now, to give my finance department and executive leadership some context, I’ve added three additional columns:

Cost explanation breaking the line item down into smaller costs and needs.
Objectives showing the goal of each item or initiative it supports.
Assumptions I made to reach my cost projection.

Below, you’ll see how this looks for the content category.

Finally, here’s the entire budget proposal put together. The graph at the bottom shows how my budget breaks down by category.

The beauty of this template is that I can use it for budget tracking throughout the year, using the actual column to track expenses.

At the end of the year, I can use the actual expense data in a budget analysis to project a more accurate budget for the following year.

Once I submit my budget proposal to my finance department, the consolidated budget will look a lot different. It may look something like this annual budget template from Google Sheets.

Here, you can see my product marketing budget in context with expenses from all across the company: legal, insurance, taxes, and more. That way, company leadership can consider and balance all needs and priorities.

Get Started: How to Create a Bottom-Up Budget in Five Steps

Creating a bottom-up budget is a big undertaking and takes collaboration from every part of a company! Here’s how to approach creating a bottom-up budget.

1. Define budgeting roles.

First, determine all parties with a role to play and how each will participate. Here are the players who typically contribute to the bottom-up budgeting approach:

Executive leadership. Leadership sets the overall strategy, sets strategic goals, and reviews and approves the final budgets.
Finance. The finance team is the main player responsible for budgeting. They should develop standardized procedures, train and support department heads, reviewing submissions for accuracy, consistency, and strategic alignment.
Department heads. Department leads are accountable for the accuracy of their budgets and for ensuring that the budget aligns with their goals. They should work closely with field-level staff and operational leads to identify the best opportunities for resource efficiencies.
Go-to-market team. Your GTM team can provide key assumptions for the year like new bookings, product launches, and addressable market to inform your budget needs.
Human Resources. Human resources can contribute to estimates of job salaries, benefits, and other employment costs like retention initiatives.
IT. Of finance leaders, 49% rely heavily on IT to manage their existing systems. IT departments can provide the right tools and technology to house and analyze budget data, manage approvals, and maintain cybersecurity of financial data.

Make sure that each team understands its roles and responsibilities for a successful partnership between departments.

2. Ask departments to submit a budget proposal.

Next, ask departments to submit their budgets to you. Give a clear scope, guidelines, and timelines for departments, as well as a clear process and appropriate tools to support teams.

“The finance team needs to have a strong process ethic to develop, test, and distribute templates with clear guidelines and communication about timelines, performance metrics, and ways to clarify questions that may arise,” says Kini.

3. Consolidate departmental budgets.

Next, combine all the individual budget proposals into one master budget.

Perform a quality review to check for errors as you input everything into your larger budget.

Together with your revenue projections, you will have a full financial picture of the next budgeting period.

Depending on the complexity of your organization, you may have an initial submission and preliminary review before sending the budget on to leadership.

4. Review, adjust, and finalize your budget.

Once you have a full financial picture validated by the finance team, leadership can review the master budget.

At this stage, they can compare this year’s budget against last year, ask questions of department heads, and ask units to make changes if needed. Once all iterations are complete and approved, you have a bottom-up budget.

5. Track budget metrics.

Once your budget is finalized, the work isn’t done. Throughout the budgeting period, track metrics monthly, track performance, and report variations.

Budgeting metrics vary by industry but may include gross profit margin, operating cash flow, or working capital.

Use budget control methods like budget variance to determine any deviations from or corrections needed to a budget. Consider the variance report below from Vena as an example of how to track budgeted versus actual expenses.

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Bottom-Up Budget Best Practices

To make your budgeting process smooth and successful, follow this advice from mature financial organizations.

Map out budget timelines and guidelines.

To manage the complex process, communicate guidelines and timelines for every step of the process. You may want to use a project management software or other tracking tool to create calendars and keep everyone on track.

Kini advises, “When setting timelines, work backward from target dates and never lose sight of the fact that teams have their operational responsibilities and constraints. Teams need to understand that this is not a ‘once and done’ but an iterative process.”

You should also time your budget process with other key initiatives, like strategic planning.

“Budgeting should be one workstream that is part of a comprehensive annual operating plan,” says Howatson. “The budget creation process should happen with context into other key business plans to make sure they are ultimately aligned.”

Beware of misallocation.

One danger of bottom-up budgeting is that department leaders aren’t all playing by the same rules.

Stronger voices may build in a buffer and end up with more budget than they need, whereas leaders who push for efficiency can end up disadvantaged.

“To solve this, it’s important for finance and HR to be effective business partners throughout the whole budget creation process and ensure consistency across how managers are approaching their budget inputs,” advises Howatson.

“Providing budget contributors with guardrails ensures the budget process isn’t entirely open-ended, helping avoid this issue further.”

Support your teams through the budgeting process.

For bottom-up budgeting to work, it must be truly collaborative.

During budget season, teams take on budgeting responsibilities in addition to their everyday job duties. This combination can be stressful already, and a lack of support from finance partners can add to the stress and lower morale.

Open a support channel and communicate regularly about guidelines and deadlines. Make it user-friendly to account for non-technical budget contributors.

During and after the budget cycle, collect feedback to identify areas for improvement.

Ultimately, this helps create the best environment for successful bottom-up budgeting.

“A bottom-up approach allows you to get buy-in from across the business, and because individual managers effectively ‘own’ the budget, they won’t feel like it’s being imposed onto them,” says Howatson.

When to Use a Bottom-Up Budget

Ultimately, the choice between bottom-up and top-down budgeting depends on your specific needs and culture.

Bottom-up budgeting can be advantageous in fast-changing industries or startups where field-level insights are critical, as well as in highly collaborative, cross-disciplinary companies.

To reap its benefits, your company needs strong financial discipline.

If a business is small, operates in a very predictable industry, or doesn’t have a mature finance department, a top-down approach may be more suitable.

Carefully consider the pros and cons before committing to one approach over the other. Whichever you choose, commit to a clear process and stay open to employee feedback.